Site Manager Overview

There are three elements that make up your website. One is the MightyMerchant software that is the brains and engine behind the website. The second is the HTML web pages and templates that control the look of your site. The third is the data, or information, that is displayed on those pages. Datahost is primarily responsible for the site software and the templates. You have control over the data and content that comes to life when it is combined with the MightyMerchant engine and the site templates.

The Site Manager is your window into that data. Through the Site Manager you can maintain your products and categories, update your shipping charges, add specials to your home page, and carry out a variety of other administrative tasks.

Not only is managing your site an important responsibility, it is also a heck of a lot of fun! By just understanding a few important concepts you can have a high level of control over your website.

The staff at Datahost is excited to have you using our software and we are always available to assist you in this process. The learning curve should be gentle, but as you become more familiar with the power of MightyMerchant and the potential for doing business on the Internet, you will undoubtedly start to see new ways you can use MightyMerchant to enhance your online business.

When your site is set up, you will be given a login URL (web address) and password. We encourage you to reset your password and store it in a safe place.

To log in to your Site Manager:

1. Go to the login URL. This will be your site's main URL followed by "/myadmin.php". For example:

http://mysite.com/myadmin.php


2. Enter your password and click "Log In."
If you log in successfully, you will see the Top>View level of the Site Manager.

To change your password:

1. Log in to your Site Manager and click the "settings" administrative link near the top left corner of the screen.

2. Click "Change Password."




3. Enter your new password and enter it again to confirm it.

4. Click the "Change Password" button to save changes.

5. Click "catalog" or "site content" to return to the main page of the Site Manager.

You have several basic controls for getting around and using the Site Manager. Each of these sections will be explained in further detail later in this document.

Navigation Links

Depending upon which Administrative Link you choose, there may be a subset of choices available.

1. The "orders" page opens your Order Manager that allows you to track orders from the time you receive them until all processing is complete. You will also be given packing slip options.

2. The "catalog" or "site content" link brings you back to the main Site Manager page.

3. The "settings" page contains many of global settings for your site, such as your store address, phone number, and some general messages that display on your pages. This is also where you can change your password, set up payment options, and set up a Froogle Feed (Froogle is a new shopping directory run by Google).

4. The "shipping" page allows you to set up and edit your shipping methods and related costs.

5. The "lists" page allows you to customize the lists used in your Order Manager.

6. Depending upon which additional features you have on your site, you may have additional administrative links.

1. We refer to the category navigation as the "You Are Here" links because they change based on the page your are currently viewing. Example: Top > Product Catalog > Subcategory > Item > View

1. Use the drop-down "Categories" menu located in the top right corner of the Site Manager to quickly view items within categories or subcategories.

2. Search for a particular item using the "Find" search field. To search, you can enter a Product Name or Product ID/SKU number. A list of matching products will be displayed and you can click the one you want to edit.

3. See all products using the "Show All" button.

1. New Item/Category/Record: the type of new item created by this button depends on what type of page you are on. For example, if you are on a page that shows a list of categories, a new category will be created; if on a product list page, a new product will be added; and if on the shipping page, a new shipping method will be added.

2. Fast Add: add multiple categories or products at one time.

3. Edit in List: edit all products in a list at once. Note: this link becomes "View List" while you are editing and will return you to the non-editable view.

4. Optimize: add information to products for search engine optimization.

1. Anytime you make a change within the Site Manager, you must click "Save Changes" for the changes to take effect.

1. Product Catalog: this is where all your products will be organized.

2. Announcements: this is where you will create announcements for your home page.

3. More Info: this category contains single informational pages such as privacy policies, shipping information, etc.

4. Links: add outbound links to other sites that you would like to promote.

5. Testimonials: post customer testimonials.

6. Frequently Asked Questions

1. View Subcategories: this link allows you to drill down one level lower into your Site Manager and see the list of subcategories. Each of those subcategories will either have items or more subcategories within it. The number of subcategories will be listed in parentheses.

2. View Items: see a list of items within a category or subcategory. The number of items will be listed in parentheses.

3. Hide/Delete: check the appropriate box, then "Save Changes". Hide allows you to suppress an item temporarily and still be able to use it later. Deleting an item permanently deletes the item from the database.

4. Display Order: change the order in which your categories display by changing the display order number, then "Save Changes".

1. Add an Item: add new products/items to a category one at a time.

2. Add a Subcategory: add one subcategory at a time. Each category can have many subcategories grouped beneath it in your site's organization.

3. Fast Add Items: add multiple products/items at one time.

4. Fast Add Subcategories: add multiple subcategories at one time.

5. Categorize Items: this link allows you to quickly add and remove many existing items to a specific category at once.

New Order Manager

Orders List

• Date and Time of order is displayed on the orders list
• For orders placed with an account, there is a link to see all orders for the account or to edit the account information.
• If shipping notices have been sent, there is a link to view shipping history
• Automatically set Public order status based on the Internal order status.
• Order Snapshot uses HTML layout so it can be both customized and printed.(The snapshot is the content of the order email the site owner receives).
• Change order status of all orders with a particular status at once.
• Enhanced the handling of Partial orders so it is more reliable and so they are easier to view and complete.
  • Orders where payment was initiated but then cancelled now show an order status 'Partial/Cancelled', rather than just 'Partial'.
  • An order that says just 'Partial' means payment was initiated and then the order was abandoned without being cancelled.
  • Partial orders only appear in the site manager after a 15 minute delay from the time payment was initiated.

Orders Edit Screen

• Screen layout completely redesigned.
• View items in order including thumbnail image
• Manage payments including void, capture, refund
• View the keywords, url and referrer id for an order
• View the location of the ip address of the customer who place the order (for fraud detection)
• If suppliers drop-ship products for you and you print Purchase Orders from the site manager, you can switch the supplier for an item in an order.
• Added a feature that makes it easy to collect custom information with an order or an order item.

New Payment Processing

• Added PCI Compliant Payment Processing via Element Payment Systems
• Ability to store credit card information for running charges at a later time (Element Payment Systems only)
• Ability to void, capture, refund charges from within the Site manager with Element or Authroize.net
• Ability to enter new payments from within the site manager.
• Ability to apply multiple payments to a single order and to view payment history.

New Wysiwyg Pro

Gift Certificates

• Gift certificates are now added to the cart and ordered like other products.
• Shopper can buy multiple gift certificates at once and other products and only needs to checkout once.
• Gift certficate orders details are linked to the actual gift certificate.
• Gift certificates can be set up for any fixed amount, or user's can enter any amount for a gift certificate
• Merchant can set up multiple gift certificates to encourage buyers to buy in higher denominations.
• Gift certificates can be for a specific amount or any amount.
• The order manager will show totals for gift certificate orders, so will accurately reflect total order volume.
• It's easy to customize display templates just like any other product for any special formatting needs. For example, you could make the gift certificate amount a selection menu.
• Gift Certificate order details are shown in the order manager.
• Shipping is never charged for Gift Certficates.

Product Level Shipping Settings

• Added several product level settings for shipping charges, including:
  • Flat Rate
  • Require Shipping Quote
  • One Time Flat Rate
  • Always Free
• You will find documentation for the new settings here: Product Level Shipping Settings Documentation

Other

• Data Feed enhancements (additional feeds offered, category exclusions, customization)
• Automatically add shipping charges to taxable amount for all states that require it
• Support for multiple currencies (requires user to set price in each currency and to use content filtering and tiered prices).
• Implemented recommended asynchronous Google Analytics for increased analytics accuracy.
• Account-based minimum order amount so different accounts can have different minimum order settings.
• Added colorspace conversion to jpeg image saving so some images won't be invalid
• Added “Duplicate Product” feature.
• Added ability to save an image with an account through the site manager or the newaccount/update account interface

Content Filtering

• Ability to filter all content on a web site by site-owner defined criteria. This allows us to create multiple web sites that share a single site manager. Each site can target a different market. Additionally, you can assign a content filter to an account so that when logged in, different users have access to different content. This can also be combined with wholesale tiered pricing so different users see different product lines and pricing.

New Available Features

• Product comparison. Allow users to check off similar items and then compare the items in a grid layout.
• Order Export Feature
• Added support to transfer orders to Quickbooks with Transaction Importer Pro, in addition to T-Hub.
• Order API allows custom programming to insert orders into the site manager from external source.

v4.4+ of MightyMerchant has built-in optimized/shortened urls. Pages on MightyMerchant can be accessed with urls like



rather than



This new feature makes your urls a bit easier to decipher, more search-engine friendly, and obviously shorter.

Setting Up Optimized URLs

Default Optimized Names

Why Are Some URLs Longer

Setting Up Links Within Your Content