Support Topics > MightyMerchant Site Manager Guide > Site Settings / Payment Options > Processing Payments with a PayPal Merchant Account

Processing Payments with a PayPal Merchant Account

Processing Payments with a PayPal Merchant Account Paypal now offers merchant accounts for processing credit card transactions. A Paypal merchant account allows you to process transactions for customers who want to pay directly by credit card (such as their Visa, Mastercard, or American Express card).

It is important for you to realize that customers can also elect to pay you through their Paypal account. When a customer pays you with their Paypal account it is a completely different process than when customers elect to pay you with a credit card and you process that credit card through your Paypal Merchant Account. The differences are explained below.

Processing Payments With Your PayPal Merchant Account When the Customers Pays by Credit Card

Here are the steps for processing a payment with your Paypal Merchant Account. You will use these steps when a customer pays on your site by credit card.

1. The customer orders on your site.

2. You receive a MightyMerchant email confirmation indicating that the payment type is Visa, Mastercard, or Amex.

3. You log into your secure email account and retrieve the credit card number. Instructions are available at: support.mightymerchant.com/home/doc/page_812

4. Go to https://manager.paypal.com, log into your account, and enter the transaction.

5. If you have your Paypal account set up to send confirmation emails, you should receive an email confirming that the transaction was approved.

6. You can now process your order for the customer.

Processing Orders When the Customer Pays By Paypal

Here are the steps for processing an order when the customer selects PayPal as the payment method.

1. The customer orders on your site.

2. You receive a MightyMerchant email confirmation indicating that the payment type is PayPal.

3. You should also receive an email confirmation from Paypal that the customer has completed the payment via Paypal. If you have not received the email confirmation it means that the customer has not completed their payment. Typically a customer will click the link in their order confirmation email and complete the payment immediately. However, it is possible that they will elect to wait to complete the transaction.

4. Once you have received an email confirmation from Paypal you can process the order for the customer. Do not process the order until you have received confirmation. If the customer claims they have paid, but you have not received an email, you can go to paypal.com and log into your account and verify whether you have received any payment.